LE POSEIDON

Catastrophic service and appalling management. The owner/waiter is unpleasant, completely unprofessional, and clearly doesn't want to work. Half the dishes on the menu are unavailable, but you're only told this 10 minutes after you've ordered. The dishes arrive in total disarray, one after another, with interminable wait times. Some people had finished eating while others were still waiting, the meat was overcooked, the taste was nonexistent, and two dishes were never even served (thankfully). No serious apology, no attempt to reflect on their mistakes, just a complete impression of amateurism and contempt for the customers. Quite simply one of the worst restaurants we've ever tried. It makes you wonder how an establishment like this can have 5-star reviews... Absolutely avoid this place!!

A truly disastrous experience. No one was there to greet us. We had to choose our own table (none of the tables had cutlery, napkins, glasses, etc.). We waited almost 20 minutes before a waiter brought us the menu and even acknowledged us. Once we had finished our meals, the coffees we had ordered never arrived. The only positive aspect of our experience was the pizzas we ate (thanks to the pizza maker). We are surprised, given the other reviews, that the campsite owners haven't responded. Avoid at all costs.

Disastrous family meal. Judging by the latest TripAdvisor reviews, we're not the only ones disappointed, despite the rather good ratings, which are from last year. Perhaps there's been a change of ownership? In short, avoid this place. Unpleasant staff, menu items unavailable, what was served was like something you'd get in a company cafeteria, and no attempt at improvement. A complete disaster.

We booked for 18 people the night before. So no, our arrival was absolutely not a surprise. If the restaurant couldn't provide service for 18 people on a Sunday lunchtime, they should have simply refused the reservation instead of subjecting all the other customers to such a disastrous experience. We were the first table to arrive, and the restaurant remained practically empty throughout the entire service: a total of four tables, one of which was occupied by the campsite staff. Despite this, 80% of the dishes listed on the menu were unavailable, including the wood-fired pizzas, which were the main reason for our visit. Another table even left after witnessing the disaster. Contrary to what was written in the owner's response, the teenagers never asked for chicken tenders (supposedly reserved for children, but in the attached photo, you'll see that it doesn't indicate that tenders are reserved for children; they are a dish "like any other"). Furthermore, a 7-year-old child asked for them, but again, there were no tenders left. (This demonstrates your bad faith in the previous comment.) The teenagers ordered chicken burgers… before being told 10 minutes later that they were also out of those. At this point, it might be more honest to cross out the unavailable items on the menu before serving. The most shocking thing is the owner's bad faith in his previous response. He mentions “12 changes to the menu” when there were only two simple requests: a burger without smoked mozzarella and a burger without onions. However, he neglects to mention that two people never received their food. Yes, never. The service was extremely slow: our table was served in four separate rounds with more than 10 minutes between each course. Some people had finished eating while others were still waiting. Even in a fast-food restaurant, everyone eats together. As for the service: the waiter was absent, unfriendly, unsmiling, and had his fly open the entire time… Luckily, the young woman with him was doing her best to salvage the situation. Add to that restrooms without soap or a trash can, inconsistent cooking, and overall very poor quality. The most regrettable aspect is the owner's deceitful and contemptuous response, preferring to invent excuses rather than acknowledge the disastrous service. No one was impolite to begin with; the reactions simply came after hours of malfunctions, missing dishes, and a complete lack of professionalism. No compensation was offered. An experience worthy of an episode of "Kitchen Nightmares." A restaurant to avoid. I'm giving it one star because, unfortunately, the zero-star option isn't available.

A disastrous experience at Poseidon. There were eight of us with a reservation made the day before for Sunday lunch. When we arrived at noon, the manager insisted the reservation was for 1 p.m., even though no time had been requested or confirmed during the call. The result: no tables ready, no organization, and above all, no respect for the customers. We waited standing up while he calmly continued serving other tables, without even attempting to manage the situation properly. Once we were finally seated, the wait continued just to order drinks. And the worst part was when we were given the menu only to be told that there was practically nothing left. We left without eating. How can they accept reservations for lunch service without being able to provide a proper welcome, organization, or even a minimum of menu availability? The most surprising thing is the excellent reviews displayed on their page. Honestly, after such an experience, I find it hard to believe that these reviews truly reflect the restaurant's current situation or are entirely genuine. Yet, it was these very reviews that initially drew us to this restaurant for lunch. In the end: unpleasant service, appalling management, and an extremely frustrating experience. We had planned a pleasant meal for eight, but it turned into a waste of time and a huge disappointment. I strongly advise against this restaurant.

We recently went to Poseidon on a Sunday with our family. The setting is pleasant, but the rest is frankly disappointing for a restaurant that claims to be professional. We chose this place based on positive reviews, recommendations from the campsite staff, and the promise of wood-fired cuisine. What's surprising is that the reviews published in recent months are generally very positive, and the photos of the dishes are quite appealing. But it seems there has been a significant drop in the quality of the establishment. Negative points: • The waiter was unpleasant, wore AirPods in his ears throughout the entire service, had his fly open, and was wearing shorts with a large, clearly visible red stain in the crotch area. The lack of hygiene and professionalism was blatant. • After ordering and receiving our drinks, we were told that there were no pizzas, ribeye steak, or salmon available—a large part of the menu. After taking our order, the server returned to inform us that they were out of chicken burgers. • The meat was cooked inconsistently (the kangaroo burger was almost raw, and the steaks were charred), and the dishes were generally bland, lacking flavor and proper seasoning. • Some dishes were even completely forgotten and never arrived. • The service was very disorganized, with dishes arriving sporadically. We saw several customers get up and leave during their meal. Suggestions: The staff's presentation and attitude (attire, hygiene, behavior, and communication) urgently need to be reviewed, inventory management in the kitchen improved, cooking techniques provided, and service properly organized. Given the numerous problems encountered during the meal, a gesture of goodwill would have been appreciated, even if it was just offering us drinks or a discount on the bill. Finally, a question arises: why promote wood-fired cooking and fire up the barbecue if no suitable dish is actually available? I hope this feedback will allow us to quickly correct these issues.

Ground beef as hard as concrete, grumpy waiter, finds a hair in the steak

Okay, friendly welcome, managing time a bit difficult as having two tables of 8 and 5 at the same time requires staff, and the season isn't fully underway yet. Decent value for money. I recommend it because it's quiet and caters to all tastes.

A very warm, friendly, and pleasant welcome, and excellent cuisine. I highly recommend it.

Upon arriving at the Hameau des Pins campsite, we tried the Poseidon restaurant. We received a very warm welcome and the food was excellent, with very reasonable prices. I highly recommend it.

Beef tartare accompanied by its exceptional carpacchio, sirloin steak and homemade fries – a delight for the taste buds. Extremely pleasant staff. A great find.

Dinner the evening we arrived at the campsite (no groceries in the fridge yet!), what a lovely surprise! Where you might expect a typical campsite restaurant with frozen food, well, not at all! The service, the quality of the food, and the presentation were all top-notch! We went back three days later because, in addition to being very good, this restaurant offers a menu with very reasonable prices, which allowed us to return a second time (for a family on a budget). And then, the icing on the cake: the owner gave my children two ice creams and served me a ribeye steak for the price of my regular steak. Truly wonderful. Thank you again for everything!

I recommend this establishment; the staff go out of their way to serve you, the pizzas are delicious, as is the ribeye steak I ate.

I recommend this address to you.